Job Opening: Operations Manager

MIT COMMUNITY INNOVATORS LAB (CoLab)

Department of Urban Studies and Planning (DUSP)

 

POSITION: Operations Manager, #17703

REPORTS TO: Deputy Director

CONTRACT: Ends on September 30, 2020

SALARY & BENEFITS: 1 FTE; $60-70k annual salary

 

The MIT Community Innovators Lab (CoLab)

The Community Innovators Lab (CoLab) is a center for planning and development within the MIT Department of Urban Studies and Planning. Its strategic intent is to become an R+D hub for innovation from the margins for economic democracy and self-determination. In furtherance of that strategic intent, CoLab supports the development and use of knowledge from excluded communities to deepen civic engagement, improve community practice, inform policy, mobilize community assets, and generate shared wealth. It believes that community knowledge can drive powerful innovation and can help make markets an arena for supporting social justice.  It builds strategic partnerships and works to implement strategies that enable communities to harness their existing assets and capture the value they create to promote inclusive economic development that is environmentally sustainable, socially just, and deeply democratic. CoLab brings multi-disciplinary expertise from the urban planning discipline, municipal government, business, community media, civil rights advocacy, and community and labor organizing.

CoLab seeks a creative and results-driven Operations Manager to oversee all operational dimensions of CoLab. The Operations Manager will manage and implement finance, human resources, grants management, and other operational and administrative systems necessary for the effective functioning of CoLab. The Operations Manager will provide strategic advice to the CoLab Executive Director and Deputy Director concerning the above and also concerning all operational dimensions of CoLab’s Five Year Strategic Plan.  The position will anchor the Operations Team (ED, DD, AA and OM) and serve as a primary liaison between CoLab and the Department of Urban Studies and Planning (DUSP) Administrative Officer and other key staff. The Operations Manager will supervise CoLab’s Administrative Assistant.

Strategic Plan (5%)

As a part of the Operations Team, the Operations Manager will contribute to refining and implementing an operations plan to support CoLab’s Five Year Strategic Plan.[DC1]

Finance (45%)

The Operations Manager is responsible for managing all aspects of CoLab’s financial operations: preparing and managing CoLab budgets; tracking, monitoring and preparing budgets and proposals for internal MIT grant processes to ensure the organization's financial sustainability; advising the Executive Team on financial matters; and interfacing with DUSP and Institute financial oversight functions.

Specific duties include:

●     Prepare and manage CoLab’s annual operating budget, incorporating individual project/account budgets

●     Oversee spending on all CoLab accounts and projects, and provide detailed revenue and expense forecasts on a regular basis

●     Ensure compliance with all internal MIT finance oversight functions, including via participation in audit and compliance activities

●     Develop processes and tools necessary for planning, transparency and accountability for all program budgets

●     In collaboration with Program Directors, plan, prepare and oversee budgets for all programs

●     Work with the Leadership Team to review and approve all program budget requests

●     Prepare quarterly reports to CoLab Leadership Team and Faculty Council 

●     Review monthly wage and salary activity (DACCAs)

●     Develop fiscal policies in collaboration with the Executive Team and communicate policies to staff

●     Resolve fiscal issues as needed

 Grants Management (20%)

Working with CoLab program staff and relevant MIT offices (including the Department of Urban Studies central administration, the Office of Foundation Relations and the Office of Sponsored Programs), the Operations Manager is responsible for overseeing CoLab grant application and management process, from pre-award proposal preparation through post-award and close-out. Specific duties include:

●     Manage financial and budget dimensions of the prospecting and grant-writing process

●     Prepare proposals for submission to potential funders, including developing detailed budgets, aggregating proposals through the online KualiCoeus portal, and working with staff in OSP to finalize submissions

●     Develop a tracking system for proposal writing and grant monitoring

●     Prepare financial reports and coordinate preparation of narrative reports for funders, ensuring compliance with foundation and other sponsors’ reporting requirements

●     Serve as a primary liaison with foundation grant administrators

Human Resources (25%)

The Operations Manager manages all administrative HR activities, acting as a liaison between CoLab, DUSP and central HR offices on all related processes. Specific duties include:

●     Work with CoLab programs to develop job descriptions and search plans, and coordinate staff/fellows’ onboarding/orientation and offboarding processes

●     Work with DUSP AO and staff to process new appointments, hires, extensions, raises, promotions, and terminations

●     Develop, maintain and work with Leadership Team to administer talent management systems and annual performance review process for staff.

●     Set up and manage independent contractor and temporary employee processes

●     Maintain personnel files and records including updating position descriptions and monitoring parity across all program positions.

Communications  (5%)

The Operations Manager manages specific communications tasks:

·      Oversee updates to the CoLab website as needed

·      Coordinate production of the annual report

REQUIREMENTS:

●     Bachelor’s degree plus a minimum of 3 years successful experience in academic administration or a related field.  An equivalent combination of education and experience will be considered

●     Ability to advise, explain implications of, and propose options to, Executive and Leadership Teams regarding operations functions.

●     Ability to work independently and exercise sound judgment on all job tasks

●     Ability to work collaboratively, deliver results, and establish effective working relationships with multiple stakeholders.

●     Ability to work as part of cross-disciplinary teams within CoLab that may include staff and students from other departments.

●     A background in higher education administration a plus, as is MIT experience and familiarity with MIT administrative systems.

Salary: Approx. $70,000

APPLY: MIT jobs site (search for #17703)

JOB DESCRIPTION

MIT COMMUNITY INNOVATORS LAB (COLAB)

Department of Urban Studies and Planning (DUSP)

 

POSITION: Program Implementation Manager, Just Urban Economies, #17819

REPORTS TO: Director, Just Urban Economies

CONTRACT: Ends on June 30, 2020. Extension dependent on availability of funding.

SALARY & BENEFITS: 1.0 FTE; $60-$70K annual salary

 

Overview

The MIT Community Innovators Lab (CoLab) is a center for planning and development within the MIT Department of Urban Studies and Planning. CoLab supports the development and use of knowledge from excluded communities to deepen civic engagement, improve community practice, inform policy, mobilize community assets, and generate shared wealth. CoLab believes that community knowledge can drive powerful innovation and can help make markets an arena for supporting social justice. CoLab builds strategic partnerships and works to implement strategies that enable communities to harness their existing assets and capture the value they create to promote inclusive economic development that is environmentally sustainable, socially just, and deeply democratic. CoLab brings multi-disciplinary expertise from the urban planning discipline, municipal government, business, community media, civil rights advocacy, and community and labor organizing.

 

CoLab’s Just Urban Economy (JUE) Program works on issues of economic democracy and urban sustainability with communities seeking to develop the capacity to study themselves, frame their problems and solutions, and imagine a future for themselves.  It collaborates with institutional leaders who do not coordinate with one another, but need each other to transform the economy at scale.  And JUE also works with local groups to put ideas into practice, document lessons learned from their efforts, and share those lessons with others working in similar ways.  The JUE team currently consists of 4 staff and 2 full- or part-time consultants, all located in the Bronx, NY.  The Team regularly works with MIT and other graduate and undergraduate students, engaging them in community-based work closely supervised by CoLab staff.

 

Position Description

CoLab seeks a creative and results-driven Program Implementation Manager to help its JUE program be more efficient and impactful in its effort to shift economic development paradigms in the United States. JUE’s Program Implementation Manager will be responsible for integrating the JUE team’s short-term planning activities with key operational processes that ensure effective delivery of results and long-term sustainability for the program. The Program Implementation Manager will work with CoLab’s Student Engagement Manager to ensure seamless incorporation of student engagement programs with ongoing JUE work.  This position will be based in New York City.  Periodic travel is required. This is a temporary position paid through June 30, 2020 but will be considered for renewal pending long-term funding.

 

 Short-term planning (20%)

● Work with JUE Director to develop and maintain systems for program planning and accountability with all JUE staff

●  In partnership with team members, co-develop goals, milestones, and metrics for JUE’s projects

●  Manage, and keep current, all of JUE’s project management platforms

●  Prepare and facilitate JUE staff meetings to ensure strong coordination

and systems of accountability among different JUE projects

 

JUE Operations  (40%)

●  Manage JUE’s budget planning process (e.g., work with team members to submit budgets into a master program budget template, support staff in setting realistic and bold budget projections for their projects.)

●  Support JUE Director in developing and maintaining an effective management structure for JUE and its projects

●  Manage and maintain JUE’s digital folder structure

·      Ensure seamless integration of student engagement, training and support with JUE operations.

 

Direct Support to Director (30%)

●  Support Director with incoming inquiries and determining effective course of action

●  Support JUE Director in prioritizing appointments (calendar) and workflow management

●  Act as an effective sounding board to JUE Director for new ideas and initiatives

●  Draft proposals and other correspondence for the JUE Director as needed

 

Ideal Candidate

  • Has a minimum of three years’ relevant experience

  • Has a Masters degree, or an equivalent combination of education and experience, in urban planning, labor studies, or related fields

  • Is familiar with principles and practices of economic democracy or community wealth building

  • Has experience managing, delegating to and coaching staff and students

  • Has excellent team-building, coordination and oral and written communication skills

  • Has strong project management expertise, including strong attention to detail and timely execution of tasks

  • Is well versed in project management and customer relationship management systems

  • Is people-oriented

  • Has demonstrated commitment to social justice/anti-oppression work

 

Compensation

$60,000 - 70,000

 

Application Process

Please submit the following to be considered for the position:

  • A CV or resume

  • A cover letter/brief statement of interest (4-5 paragraphs)

  • Application materials and questions should be submitted to the MIT Portal (link here)

 APPLY: MIT jobs site (search for #17819)

People of color, people with disabilities, women, and LGBTQ candidates are strongly encouraged to apply. We are committed to a diverse workplace, and to supporting our staff with ongoing career development opportunity.

 

 JOB DESCRIPTION

(revised 6.7.19 – formerly Community Engagement Manager)

 

POSITION:                             STAKEHOLDER ENGAGEMENT MANAGER, Wellness Empowerment for Brooklyn (WEB), #17818

REPORTS TO:                      Program Director, WEB, Just Urban Economies

CONTRACT:                          Ends on June 30, 2020. Extension dependent on availability

of funding.

SALARY & BENEFITS:         1.0 FTE; $65-$70K annual salary

 

The MIT Community Innovators Lab (CoLab)

The Community Innovators Lab (CoLab) is a center for planning and development within the MIT Department of Urban Studies and Planning. CoLab supports the development and use of knowledge from excluded communities to deepen civic engagement, improve community practice, inform policy, mobilize community assets, and generate shared wealth. CoLab believes that community knowledge can drive powerful innovation and can help make markets an arena for supporting social justice. CoLab builds strategic partnerships and works to implement strategies that enable communities to harness their existing assets and capture the value they create to promote inclusive economic development that is environmentally sustainable, socially just, and deeply democratic. CoLab brings multi-disciplinary expertise from the urban planning discipline, municipal government, business, community media, civil rights advocacy, and community and labor organizing.

 

Position Description

CoLab seeks a Project Manager for Stakeholder Engagement to join the team conducting a Comprehensive Planning Process for Wellness Empowerment for Brooklyn, a multi-year effort to improve community health and grow community wealth in Brooklyn neighborhoods.

 

Responsibilities of the position include working with the CoLab team and its partners to drive:

 

 Stakeholder Engagement (50%)

●       Bring considerable knowledge of local community context to map and activate social networks that undergird WEB

●       Build relationships with key stakeholders, including community residents, elected officials, CBO leaders, healthcare leaders, civic leaders, cultural leaders, youth leaders and others

●       Help channel input from, and build concensus among stakeholders around strategy and focus of WEB

●       Cultivate stakeholder and community support for WEB initiatives

 

Education and Outreach (15%)

●     Organize and facilitate workshops and other convenings of community stakeholders

●       Conduct interviews and focus groups with community stakeholders in order to develop buy-in for the Comprehensive Planning Process

 

Planning and Technical Support (35%)

●       With key stakeholders, develop a participatory asset map of key Brooklyn neighborhoods

●       With key stakeholders, compile key neighborhood indicators to inform the asset mapping and planning process

●       Provide technical assistance to community collaborators

●       Analyze quantitative and qualitative data collected over the course of the study

●       With the CoLab team, help prepare a development study based on the results of the participatory asset map findings to identify synergies among assets, needs and aspirations in Brooklyn communities in order to create the conditions for health and the development of shared wealth

●       Manage the student team that will assist with the mapping and development study

 

Ideal Candidate

●       Has a minimum of three years’ relevant experience

●       Has a degree in urban planning, public health or a related field (Masters degree preferred), or equivalent relevant experience

●       Has excellent project management skills

●       Is able to develop strong rapport with colleagues from a range of backgrounds and levels of experience

●       Is familiar with Brooklyn neighborhoods, organizations, institutions and stakeholders

●       Has excellent oral and written communication skills and strong relational intelligence

●       Has experience working in neighborhoods to collect survey, interview and focus group data

●       Has experience in conducting participatory action research or using similar methodologies

●       Is a strong presenter and able to generate creative reporting tools

●       Is experienced in quantitative and qualitative data analysis

●       Is familiar with mapping software

Compensation

Salary: $65-70K

 

Application Process

Please submit the following to be considered for the position:

●       A CV or resume

●       A cover letter/brief statement of interest (4-5 paragraphs)

 APPLY: MIT jobs site (search for #17818)

People of color, people with disabilities, women, and LGBTQ candidates are strongly encouraged to apply. We are committed to a diverse workplace, and to supporting our staff with ongoing career development opportunities.